Document

We collect and use your personal data in accordance with the PDPA. If you cancel your account，we will stop providing you with all products and services of DEEPAL APP and anonymize and delete your personal data in accordance with the requirements of laws and regulations.Due to legal requirements or technical limitations, we may not immediately delete or anonymize the corresponding personal data from the system.During this period, we will securely store your personal data and will not proceed with any further processing, leaving it in a state where it cannot be retrieved or accessed.

Personal data collected when you use the products or services.

Products or services	Personal Data	Purposes
Register / Login account	Cell phone numbers, phone verification codes, login passwords, device numbers, system version.	We collect cell phone numbers, phone verification codes, and login passwords for APP account registration and login. We collect device numbers and system version to ensure the normal use, operation, and account security of services.
Account and Security Management	Cell phone numbers, login passwords, camera scanning function, mobile network status	We collect cell phone numbers and login passwords to distinguish different accounts. We collect camera scanning function to add new accounts. We collect mobile network status to ensure the normal use of services.
Remote control of vehicles	The opening/closing or locking/unlocking status of the vehicle's doors, windows, sunroof, front lid, trunk, and headlights, as well as the air conditioning switch status, seat ventilation status, charging status, battery, mileage, temperature data, and control password	We collect this data for viewing when you bind your vehicle to our APP and enable vehicle related functions. If you activate the corresponding collection permission, it can provide you with functions to remotely control the relevant status of the vehicle, such as searching for the car, turning on the air conditioning and temperature settings in the car, and seat ventilation.
Vehicle management	Cell phone numbers, vehicle nicknames, license plate numbers, vehicle models, VIN codes, purchase records	We collect cell phone numbers to determine the account for management operations. We collect vehicle nicknames, license plate numbers, vehicle models, VIN codes, and purchase records for the system to identify and label the vehicles you wish to manage, to accurately identify and provide services for you, such as binding and unbinding vehicles.
Vehicle upgrades	Cell phone numbers, VIN codes, software version numbers	We collect cell phone numbers to identify and confirm your account. We collect VIN codes and software version numbers for system identification, determining the vehicle to be upgraded, and the system version to be upgraded.
Language settings	System language	We collect system language for switching APP language versions, making it convenient for you to use.
Bluetooth key	Location information, Bluetooth information	We collect this data to identify nearby devices for connection and control the vehicle through Bluetooth keys.

You can follow thess steps to delete your DEEPAL account.

1. Download and log in DEEPAL APP, then click on the icon in the upper right corner to enter the personal center.

2. Click on the【Account and Security】button.

3. Click on the【Account Cancellation】button.

4. Read the account cancellation instructions and click the 【Request Cancellation】 button.

Delete DEEPAL account and data

Account cancellation notice:

Personal data collected when you use the products or services.

You can follow thess steps to delete your DEEPAL account.

Also, you can contact us to delete your account or services.